At Melbourne Web Digital, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to protect it. By using our website and services, you agree to the collection and use of your information in accordance with this policy.

We gather various types of personal and usage data to ensure we provide you with the best possible service:

• Personal Information: This includes your name, email address, phone number, company details, job title, and other relevant contact information.
• Billing Information: We collect payment-related data such as credit card details, billing addresses, and transaction history to process payments and manage billing.
• Usage Data: Information on how you interact with our website, such as IP addresses, device details, browser type, and browsing patterns, helps us improve your experience.
• Project Information: When engaging with our services, we gather information about your business and project requirements, including technical and content-related details.

2. How We Use Your Information

The information we collect allows us to provide, operate, and improve our services. Here’s how we use it:

• To offer, operate, and maintain our services effectively.
• To process transactions and manage billing activities.
• To communicate with you regarding your projects, inquiries, or support requests.
• To send you promotional and marketing materials, only with your consent.
• To enhance our services, website functionality, and user experience through data analysis.
• To fulfill legal obligations or protect our legal rights.

3. How We Share Your Information

At Melbourne Web Digital, we do not sell, rent, or trade your personal information. However, we may share your data under specific circumstances:

• Service Providers: We may share your data with trusted third-party vendors (such as payment processors, hosting providers, and marketing platforms) who assist us in delivering our services. These parties are contractually obligated to protect your information.
• Legal Requirements: If required by law, we may disclose your information to comply with legal proceedings, court orders, or government regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of part or all of our assets, your personal data may be transferred to the new entity.

4. Data Security

We employ a range of security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to maintain a secure environment, no method of data transmission or electronic storage is 100% secure, and we cannot guarantee complete security.

5. Your Rights

You have several rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You may request the deletion of your personal data, subject to any legal obligations that may require us to retain it.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and collect usage data. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit certain features and functionalities of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

Melbourne Web Digital reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Melbourne Web Digital Pty Ltd
ABN: 74 675 630 403
Email: support@melbournewebdigital.com.au
Phone: 1300 859 912

This Privacy Policy is designed to comply with relevant privacy regulations, including the Australian Privacy Act 1988 and the General Data Protection Regulation (GDPR), where applicable.