At Melbourne Web Digital, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps to ensure its protection. By using our website and services, you consent to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, job title, and other relevant contact details.
- Billing Information: Credit card details, billing address, and payment transaction history.
- Usage Data: Information on how you interact with our website, such as IP addresses, browser type, device information, and browsing patterns.
- Project Information: Details about your business and project needs when engaging our services, including technical and content-related data.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide, operate, and maintain our services.
- To process transactions and manage billing.
- To communicate with you regarding your projects, inquiries, or support requests.
- To send you promotional and marketing materials (only with your consent).
- To improve our services, website performance, and user experience through analytics and research.
- To comply with legal obligations or protect our legal rights.
3. How We Share Your Information
Melbourne Web Digital does not sell, rent, or trade your personal information. We may share your data with:
- Service Providers: Third-party vendors and partners who assist in delivering our services, such as payment processors, hosting providers, and marketing platforms. These parties are obligated to protect your information.
- Legal Obligations: If required by law, we may disclose your information to comply with legal proceedings, court orders, or government regulations.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new entity.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal data, subject to any legal obligations that may require us to retain it.
- Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and collect usage data. You can manage your cookie preferences through your browser settings. Disabling cookies may limit certain functionalities on our website.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any external sites you visit.
8. Changes to This Privacy Policy
Melbourne Web Digital reserves the right to update this Privacy Policy at any time. Changes will be posted on our website, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Melbourne Web Digital
Email: support@melbournewebdigital.com.au
Phone: 1300 859 912
This Privacy Policy is intended to comply with applicable privacy regulations, including the Australian Privacy Act 1988 and the General Data Protection Regulation (GDPR) where applicable.
